Privacy Policy

At our online platform, we prioritize the protection of your personal data and privacy. This privacy policy explains how we collect, use, and safeguard your information in compliance with GDPR and applicable data protection laws.

Information We Collect

We collect information necessary to process orders and improve your shopping experience on our site, including:

• Personal identification details such as name, shipping address, and contact information
• Payment information to complete transactions securely
• Browsing data related to how you interact with our cosmetic product images and services

Use of Your Information

We utilize your data to:

• Process and fulfill your orders efficiently
• Provide customer support and respond to inquiries
• Personalize and enhance your shopping experience
• Comply with legal obligations and protect our rights

Legal Basis for Processing

We process your personal data based on:

• Your consent where applicable
• Performance of a contract, such as fulfilling your order
• Legal obligations to which we are subject
• Legitimate interests, such as improving our online shop and security

Data Sharing and Transfers

We do not sell your personal information. We may share your data with trusted service providers who assist us in delivering our products, such as payment processors and shipping companies. All partners are legally bound to protect your information.

Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights Under GDPR

You have several rights regarding your personal data, including:

• The right to access and obtain a copy of your data
• The right to request correction or deletion of your data
• The right to restrict or object to processing in certain cases
• The right to data portability

To exercise your rights, please contact us by mail at the address below.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking

Our online platform uses cookies and similar technologies to enhance user experience, analyze usage, and support marketing efforts. You can manage cookie preferences through your browser settings.

Contact Information

For any questions or requests regarding your personal data or this privacy policy, please write to us at:

Thank you for trusting our online platform with your data. We are committed to protecting your privacy while offering quality handmade cosmetics.